writing & consultation
services

Whatever the product, if the user experience becomes a frustrating nightmare due to poor documentation, brand success — along with your corporate image — will suffer. When users are able to operate products easily out of the box, they become repeat customers who generate highly valued word-of-mouth marketing via social media and other networks. I help you create quality user manuals so customers can enjoy their new purchase without having to puzzle over confusing or unintelligible operating instructions.

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